Returns & Exchanges
At SoFyre, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items with original tags attached. Our goal is to make your shopping experience as seamless as possible, ensuring you find the perfect fit and style every time.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing